Effective Date: 15/08/2025

Diginest Tech (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when visiting our website diginest.tech (“Site”) or using our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information You Provide

• Name, email address, phone number, billing/shipping address.
• Payment information (processed via secure payment gateways, not stored by us).
• Account login details (if applicable).
• Communication records (emails, chats, support tickets).

b) Information Collected Automatically

• IP address, browser type, device type, operating system.
• Website usage data (pages visited, time spent, clicks).
• Cookies and similar tracking technologies (see Cookie Policy).

c) Information from Third Parties

• Data from payment processors, analytics providers, or marketing partners.

2. How We Use Your Information

We use the collected information for:

1. Order Processing & Fulfillment – to deliver products/services.
2. Customer Support – to respond to your inquiries or complaints.
3. Personalization – to improve your shopping experience.
4. Marketing & Promotions – only if you have consented (opt-out available).
5. Security & Fraud Prevention – to protect against unauthorized transactions.
6. Legal Compliance – to meet regulatory requirements.

3. Legal Basis for Processing (GDPR Compliance)

We process your personal data under one or more of the following legal bases:

• Your consent.
• To fulfill a contract with you.
• To comply with legal obligations.
• For our legitimate business interests (improving services, preventing fraud).

4. Sharing & Disclosure of Information

We do not sell your personal information.
We may share your data with:

• Service Providers – shipping companies, payment processors, cloud hosting providers.
• Analytics & Marketing Partners – Google Analytics, email marketing tools.
• Legal Authorities – when required by law or to protect our rights.

5. Cookies & Tracking Technologies

We use cookies to:

• Operate essential functions of the website.
• Analyze site performance.
• Deliver personalized ads and content.
  You can manage cookie preferences via your browser settings or our cookie banner.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security

We implement industry-standard measures:

• SSL encryption for all data transmission.
• Secure payment processing via PCI-DSS compliant gateways.
• Restricted access to personal data.
  However, no online system is 100% secure; we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you have rights to:

• Access, correct, or delete your data.
• Withdraw consent for marketing.
• Request a copy of your data.
• Lodge a complaint with your local data protection authority.

Requests can be sent to www.diginest@gmail.com.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our website is not intended for children under [Age Limit: e.g., 13 or 18]. We do not knowingly collect data from minors without parental consent.

11. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy:
📧 Email: www.diginest@gmail.com
🌐 Website: https://diginest.tech